:root{--ink:#070403;--mocha:#54443b;--taupe:#b3a29a;--tan:#e4dfdd;--bg:#f6f4f3;--card:#fff;--line:rgba(7,4,3,.12);
--text:#1c1715;--muted:#6f6560;--accent:#54443b;--ok:#2f8f47;--bad:#b3261e;--warn:#a86b00;--bubble-in:#fff;--bubble-out:#e2f7d4;--chatbg:#efe9e4;
font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Helvetica,Arial,sans-serif;color-scheme:light}
@media (prefers-color-scheme:dark){:root{--bg:#141110;--card:#1e1a18;--line:rgba(255,255,255,.12);--text:#efe9e6;--muted:#a59a94;
--bubble-in:#2a2523;--bubble-out:#203b2a;--chatbg:#181413;color-scheme:dark}}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--text);font-size:15px;line-height:1.45}
.hidden{display:none!important}
h1{font-size:22px;margin:0 0 4px}h2{font-size:16px;margin:0 0 10px}
.muted{color:var(--muted)}.small{font-size:13px}.err{color:var(--bad);min-height:1.2em}
input,select,textarea{font:inherit;color:inherit;background:var(--card);border:1px solid var(--line);border-radius:8px;padding:8px 10px;width:100%}
textarea{min-height:90px;resize:vertical;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:13px}
label{display:block;font-size:13px;color:var(--muted);margin:0 0 10px}label input,label select,label textarea{margin-top:4px;color:var(--text)}
.btn{font:inherit;border:1px solid var(--line);background:var(--card);color:var(--text);border-radius:8px;padding:8px 14px;cursor:pointer;white-space:nowrap}
.btn.primary{background:var(--ink);color:#fff;border-color:var(--ink)}
@media (prefers-color-scheme:dark){.btn.primary{background:#efe9e6;color:#141110;border-color:#efe9e6}}
.btn.small{padding:6px 10px;font-size:13px}.btn.ghost{background:transparent}.btn.danger{color:var(--bad)}
.btn:disabled{opacity:.5;cursor:default}
.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px;margin-bottom:16px}
.login{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:16px}
.login-card{width:100%;max-width:360px}
.top{position:sticky;top:0;z-index:5;display:flex;align-items:center;gap:12px;padding:10px 16px;background:var(--card);border-bottom:1px solid var(--line)}
.brand{font-weight:700;white-space:nowrap}
nav{display:flex;gap:4px;overflow-x:auto;flex:1;scrollbar-width:none}nav::-webkit-scrollbar{display:none}
nav button{font:inherit;font-size:14px;background:none;border:0;color:var(--muted);padding:8px 10px;border-radius:8px;cursor:pointer;white-space:nowrap}
nav button.on{background:var(--bg);color:var(--text);font-weight:600}
main{padding:16px;max-width:1400px;margin:0 auto}
.toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:12px}.toolbar select{width:auto}
.row{display:flex;gap:8px}.row input{flex:1}
/* console */
.console{display:grid;grid-template-columns:minmax(320px,440px) 1fr;gap:16px;align-items:start}
.phone{background:var(--card);border:1px solid var(--line);border-radius:16px;overflow:hidden;display:flex;flex-direction:column;height:calc(100vh - 110px);min-height:520px}
.phone-head{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:10px 12px;background:var(--ink);color:#fff}
.phone-title{font-weight:600}.phone-sub{font-size:12px;opacity:.75}
.phone-controls{display:flex;gap:6px}.phone-controls select{width:auto;padding:5px 6px;font-size:13px;background:#fff;color:#000}
.newchat-row{padding:8px 12px;border-bottom:1px solid var(--line)}.newchat-row label{margin:0}
.chat{flex:1;overflow-y:auto;padding:12px;background:var(--chatbg);display:flex;flex-direction:column;gap:6px}
.msg{max-width:86%;padding:8px 10px;border-radius:10px;white-space:pre-wrap;word-wrap:break-word;box-shadow:0 1px 1px rgba(0,0,0,.08);font-size:14px}
.msg.in{align-self:flex-end;background:var(--bubble-out);cursor:pointer}.msg.in.sel{outline:2px solid var(--accent)}
.msg.out{align-self:flex-start;background:var(--bubble-in)}
.msg a{color:#0b6bcb}
.msg .time{display:block;font-size:11px;color:var(--muted);text-align:right;margin-top:2px}
.opts{align-self:flex-start;max-width:86%;display:flex;flex-direction:column;gap:4px;width:86%}
.opt{font:inherit;font-size:14px;background:var(--bubble-in);border:0;border-radius:10px;padding:9px;color:#0b6bcb;cursor:pointer;box-shadow:0 1px 1px rgba(0,0,0,.08)}
.opt:disabled{color:var(--muted);cursor:default}
.listbox{background:var(--bubble-in);border-radius:10px;overflow:hidden;box-shadow:0 1px 1px rgba(0,0,0,.08)}
.listbox .lrow{display:block;width:100%;text-align:left;font:inherit;background:none;border:0;border-top:1px solid var(--line);padding:8px 12px;cursor:pointer;color:var(--text)}
.listbox .lrow:first-child{border-top:0}.listbox .lrow small{display:block;color:var(--muted);font-size:12px}
.listbox .lrow:disabled{cursor:default;opacity:.6}
.typing{align-self:flex-start;color:var(--muted);font-size:13px;padding:4px 8px}
.composer{display:flex;gap:6px;padding:8px;border-top:1px solid var(--line);background:var(--card)}
.composer .icon{background:none;border:0;font-size:20px;cursor:pointer;padding:0 4px}
.sysnote{align-self:center;font-size:12px;color:var(--muted);background:var(--card);border-radius:8px;padding:3px 10px;margin:4px 0;text-align:center}
.trace{height:calc(100vh - 110px);min-height:520px;display:flex;flex-direction:column;margin:0}
.trace-head{display:flex;justify-content:space-between;align-items:baseline;gap:8px}
.trace-body{overflow-y:auto;flex:1;font-size:13px}
.kv{display:grid;grid-template-columns:120px 1fr;gap:4px 10px;margin:0 0 12px}.kv div:nth-child(odd){color:var(--muted)}
.pill{display:inline-block;padding:2px 8px;border-radius:999px;font-size:12px;background:var(--bg);border:1px solid var(--line);margin:0 4px 4px 0}
.pill.ok{color:var(--ok);border-color:var(--ok)}.pill.bad{color:var(--bad);border-color:var(--bad)}.pill.warn{color:var(--warn);border-color:var(--warn)}
.block{border:1px solid var(--line);border-radius:8px;padding:8px 10px;margin:0 0 10px}
.block h3{font-size:13px;margin:0 0 6px}
pre{white-space:pre-wrap;word-break:break-word;font-size:12px;margin:0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace}
.hit{padding:6px 0;border-top:1px solid var(--line)}.hit:first-child{border-top:0}
/* lists */
.split{display:grid;grid-template-columns:minmax(260px,380px) 1fr;gap:16px;align-items:start}
.list{padding:0;overflow:hidden}.li{padding:10px 14px;border-top:1px solid var(--line);cursor:pointer}.li:first-child{border-top:0}
.li:hover,.li.sel{background:var(--bg)}.li .t{font-weight:600}.li .s{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-view .msg{max-width:90%}
table{width:100%;border-collapse:collapse;font-size:13px}th,td{text-align:left;padding:8px;border-top:1px solid var(--line);vertical-align:top}th{color:var(--muted);font-weight:600}
.pass{color:var(--ok);font-weight:600}.fail{color:var(--bad);font-weight:600}
.grid-form{display:grid;grid-template-columns:1fr 1fr;gap:0 12px}.grid-form .wide{grid-column:1/-1}
.chunks{max-height:60vh;overflow-y:auto;margin-top:10px}
.chunk{border-top:1px solid var(--line);padding:8px 0;font-size:13px}.chunk .src{font-size:11px;color:var(--muted)}
.settings-sec .fields{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.settings-sec .fields .wide{grid-column:1/-1}
.settings-sec .actions{display:flex;gap:8px;justify-content:flex-end;margin-top:6px}
.branch-card{border:1px solid var(--line);border-radius:10px;padding:12px;margin-bottom:12px}
.hours{display:grid;grid-template-columns:repeat(7,1fr);gap:6px}
.check{display:flex;align-items:center;gap:8px;color:var(--text);font-size:14px}.check input{width:auto;margin:0}
.toast{position:fixed;left:50%;bottom:20px;transform:translateX(-50%);background:var(--ink);color:#fff;padding:10px 16px;border-radius:10px;z-index:50;max-width:calc(100vw - 32px);font-size:14px}
.toast.bad{background:var(--bad)}
.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px}
@media (max-width:860px){
  .console,.split{grid-template-columns:1fr}
  .phone{height:70vh;min-height:460px}
  .trace{height:auto;min-height:0}
  .grid-form,.settings-sec .fields{grid-template-columns:1fr}
  .hours{grid-template-columns:repeat(4,1fr)}
  .brand{display:none}
  main{padding:12px 16px}
  .kv{grid-template-columns:96px 1fr}
}

.qa-row{border-top:1px solid var(--line);padding:10px 0}.qa-row:first-child{border-top:0}
.qa-row .q{font-weight:600;cursor:pointer}.qa-row .a{font-size:13px;color:var(--muted);white-space:pre-wrap;margin-top:2px}
.qa-edit{margin-top:10px;padding:12px;border:1px solid var(--line);border-radius:10px;background:var(--bg)}
.fb-row{display:grid;grid-template-columns:1fr minmax(160px,320px) auto auto;gap:8px;align-items:center;border-top:1px solid var(--line);padding:8px 0}
.fb-row:first-child{border-top:0}
@media (max-width:860px){.fb-row{grid-template-columns:1fr}}